Keep your pet entertained with our silicone slow feeder lick mat. Use during grooming or stressful situations to provide a welcomed distraction or use simply to reward your pet with a treat!

Our mats come with 2 textured lick mat zones and 2 honeycomb slow feeder zones.  Fill the slow feeder zone with your pups raw dinner or kibble to slow them down while they eat or spread and fill the textured lick mat zone with healthy dog treats such a peanut butter, yoghurt or cookies to keep them entertained.

Features

• Freezer Safe: Create fun frozen treats for your pup and put their licking to the test!
• Hand Wash / Dishwasher Safe (Top Rack): Wash between uses and before first use. 
• 21cm x 21cm 
• 61 powerful suction cups on the base help stick mat to a wide range of surfaces such as glass or tile
• Made from food grade silicone
• Suitable for cats and dogs
• Made in China, assembled in Canada

Monty's is based in British Columba, Canada and ships orders across Canada, the US and Internationally.

Fulfillment Times

We aim to get all customer and wholesale orders fulfilled and shipped in 1-3 business days.

Canada

Our integrated shipping calculator will calculate the shipping cost of your order based on destination and package size so you get the best deal possible. Enjoy FREE STANDARD SHIPPING on orders $100.00+ CAD . Orders will ship by UniUni, Intelcom, ICS Ground, Canada Post, Canpar, GLS, DHL, FedEx or UPS depending on rates and destination. Only Canada Post can deliver to PO boxes. If you have a buzzer or entry code number, please include it in your shipping address or in the notes for your order.

United States

Our integrated shipping calculator will calculate the shipping cost of your order based on destination and package size so you get the best deal possible. FREE standard shipping on orders $100.00+ CAD . Orders will ship by Canada Post, DHL, FedEx or UPS depending on rates and destination. 

International

Our integrated shipping calculator will calculate the shipping cost of your order based on destination and package size so you get the best deal possible. If you would like your package to be trackable, please select a tracked package option at checkout.

US + International Orders

Monty's is not responsible for Customs fees, duties, taxes or delays for US or international bound orders. Any and all fees are the responsibility of the customer. Monty's cannot issue refunds if the customer refuses to cover all the customs fees of their order and the box is returned. Any adjustments or increases resulting from tariffs, or from the date and time the shipment crosses the border (regardless of the pickup date or transit delays), are beyond our control.

It is possible that a delay in your delivery could occur due to Customs. If you did not select to have tracking on your order, there is unfortunately no way for us or you to see where the package is located or what Customs office it is being held at. If you require tracking of your item, please ensure you choose a TRACKED international shipping method at checkout. 

Returns

At Monty's, we are committed to providing you with high-quality products and exceptional customer service. We understand that sometimes, issues may arise with your order. Due to the nature of the products we sell, we have established the following Return Policy:

1. Returns and Exchanges Policy:

We regret to inform you that, except for damaged or defective items, we do not accept returns or exchanges for any products sold on our website.

If an item arrives damaged, please send us an email with photographic proof of the damage and we will happily assist you.

2. Damaged or Defective Items:

In the unfortunate event that you receive a damaged or defective product, we will gladly offer a replacement or refund. Please follow these steps:

• Contact our Customer Support Team within 7 days of receiving your order at zoe@montysbags.com
• Provide clear photos of the damaged or defective product, along with your order number and a brief description of the issue.
• Our Customer Support Team will review your request and provide you with instructions on how to proceed with the return or replacement process.

3. Eligibility for Returns:

As mentioned earlier, we only accept returns and exchanges for damaged or defective items. Any requests for returns or exchanges for any other reason will not be accepted.

4. Refunds:

If your request for a refund is approved due to a damaged or defective item, we will process the refund to the original payment method used to place the order. Please allow 3-7 business days for the refund to reflect in your account.

5. Shipping Costs:

If you are returning a damaged or defective item, or returning due to personal preferences or change of mind, customers are responsible for all shipping costs associated with returning the product.

6. Cancellation Policy:

Orders cannot be canceled once they have been placed. Please review your order carefully before completing the purchase.

7. Contact Information:

If you have any questions or concerns about our Return Policy, please feel free to contact zoe@montysbags.com 

8. Changes to the Return Policy:

We reserve the right to modify or update our Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order on our website, you agree to abide by the terms and conditions of this Return Policy. We appreciate your understanding and thank you for shopping at Monty's.

Payments